Terms & Conditions

Webshop address:

Out of Copenhagen ApS
Ladefyldvej 6a
2650 Hvidovre, Copenhagen
VAT: 36695005

These terms and conditions ("Terms") govern your use of the services and products provided by Out of Copenhagen ApS, a company incorporated in Denmark ("we," "us," or "our") in compliance with the laws of the European Union ("EU"). By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our services.

  1. Acceptance of Terms

By accessing and using our services, you affirm that you are of legal age to enter into a binding contract and that you have read, understood, and agree to these Terms. If you are using our services on behalf of an entity, you warrant that you have the authority to bind that entity to these Terms.

  1. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our services, you consent to the practices outlined in our Privacy Policy.

  1. Intellectual Property

All intellectual property rights related to our website, content, and services, including but not limited to trademarks, logos, copyrights, and patents, belong to us or our licensors. You are granted a limited, non-exclusive, non-transferable, and revocable license to use our services for personal, non-commercial purposes, in accordance with these Terms.

  1. Prohibited Conduct

You agree not to:

  • Use our services for any unlawful, fraudulent, or unauthorized purposes.
  • Impersonate any person or entity or falsely state your affiliation with any person or entity.
  • Interfere with or disrupt the integrity or performance of our services or attempt to gain unauthorized access to any part of our systems.
  • Upload, transmit, or distribute any content that is harmful, offensive, or violates any applicable laws or regulations.
  • Engage in any activity that may harm, damage, or exploit minors in any way.
  • Use our services to advertise or promote third-party products or services without our prior written consent.
  1. Ordering and Payments

By placing an order through our website, you agree to pay the specified amount for the selected products or services. All payments shall be made in accordance with our payment policies.

  1. Shipping and Returns

We strive to provide accurate shipping estimates, but please note that delivery times may vary depending on your location and external factors. For information on our shipping and return policies, please refer to the relevant sections on our website.

  1. Warranty and Liability

Our products and services are provided "as is," and we make no warranties, express or implied, regarding their fitness for a particular purpose or non-infringement. We shall not be liable for any indirect, incidental, or consequential damages arising out of your use or inability to use our services.

  1. Modification of Terms

We reserve the right to modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our services after the changes constitute your acceptance of the modified Terms.

  1. Applicable Law and Jurisdiction

These Terms are governed by the laws of [Your Country], and any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of [Your Country].

  1. Contact Us

If you have any questions or concerns about these Terms, please feel free to contact us.

Return policy

At Out of Copenhagen, I strive to provide our customers with high-quality posters that meet their expectations. However, I understand that sometimes a return or exchange may be necessary. To ensure a smooth and hassle-free return process, we have established the following return policy:

  1. Eligibility for Returns and Exchanges:

    • Customers have 14 days from the date of delivery to initiate a return or exchange request.
    • Only posters that are unused, undamaged, and in their original condition will be eligible for returns or exchanges.

  2. Damaged or Defective Posters:

    • In the rare event that you receive a damaged (which is not already descripted in the condition section), please contact our customer support team immediately, providing relevant details and photos of the issue.
    • I will offer a full refund, exchange, or a possible replacement for damaged (I cannot guarantee a 1:1 replacement as I usually only have one of each poster) at no extra cost to you.

  3. Change of Mind Returns:

    • If you change your mind about a poster, you may return it within 14 of delivery.
    • The customer is responsible for covering the return shipping costs for change of mind returns in a sturdy tube.

  4. Return Procedure:

    • To initiate a return or exchange, please contact me.
    • I will guide you through the return process.
    • Please ensure that the poster is securely packed in its original packaging or an equivalent to prevent damage during return shipping.

  5. Refund Process:

    • Once we receive the returned poster and verify its condition, we will process your refund with 7 days.
    • Refunds will be issued through the original payment method used during the purchase.

  6. Exchanges:

    • If you wish to exchange a poster for a different one, please follow the return procedure outlined above.
    • Once we receive the returned poster and verify its condition, we will process the exchange promptly.

  7. Incomplete or Unauthorized Returns:

    • Posters returned without meeting the return eligibility criteria will not be processed for a refund or exchange.
    • In such cases, we will contact you to arrange for the return of the items at your expense.

  8. Shipping Errors:

    • If there is an error in the shipping of your order, please contact me, and we will rectify the issue as quickly as possible.

  9. Customer Support:

    • For any questions, concerns, or assistance with returns, feel free to reach out to our customer support team at contact in the main menu.

I value your satisfaction and aim to provide the best possible service. Your feedback is essential to us, and we continually work to improve our products and customer experience.

Please note that this return policy is subject to change without prior notice, so we recommend reviewing it before making a purchase.