Packing & Packaging: Shipping is only €19 no matter where you live and how many posters you order. I do my very best to pack your poster in a safe way. The majority of posters are send rolled inside a hard and high quality tube . The poster(s) are rolled around paper inside the tube. I charge zero for the wrapping, handling and materials. All deliveries to the post office is made by bike - it is Copenhagen after all. Track & Trace: All poster are shipped using Post Danmark/Post Nord - a very accurate and reliable partner. You can track your poster by using the link below and enter the provided tracking ID: www.postdanmark.dk/en/Pages/TrackTrace.aspx After the your poster is shipped - the fate of the poster is in the hands of the mail services and therefore it is the responsibility of mail services to deliver your poster on time and in good condition. Customs: Some countries customs offices are slower than other. Normally a custom office only need a day or two to investigate packages. However some countries customs offices works less rapid so if you need your poster(s) fast then order in good time. Refund Policy: I do offer a state-of-the-art refund policy! If you regret a purchase then be faster than Chuck Norris. I do not have any specific time at the day when I mail posters but it happens usually very fast after the order has been placed. Sometimes orders are packed and on its way to the post office within 20-30 minutes of the order confirmation. Returning your poster(s): If you are unhappy with your item you are welcome to return your poster(s) up to 14 days after the arrival. - The poster has to be returned in its original packaging and in the very same condition as it was when received. - The return costs are paid for by the customer. - The shipping has to be priority mail service with tracking ID and all relevant mail and tracking ID has to be provided by mail via etsy.com. - After the poster(s) are safely in my hands again I will refund the costs of the poster(s). Failing to fulfill these terms could have consequences but usually I am quite fair.